Frequently Asked Questions
Everything you need to know about shopping with Fleur du Ma
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel cannot be returned if the seal is broken.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure a perfect fit for our tailored silhouettes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At Fleur du Ma, we are committed to ethical production. We source high-quality fabrics from certified suppliers and prioritize small-batch manufacturing to reduce waste.